Privacy Policy

1. Introduction

Welcome to Cam-Shot AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered event photo management platform and services (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, phone number)
• Business information (company name, website, branding preferences)
• Payment information (processed securely through third-party payment processors)
• Event details and photo collections
• Communications with us (support requests, feedback)

2.2 Information Automatically Collected

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features used, time spent)
• IP address and location data
• Cookies and similar tracking technologies
• Photo metadata (timestamps, camera settings, geolocation if available)

2.3 Photos and Media

We collect and store photos that you upload to our Service. This includes: event photos, guest photos, selfies for AI-powered face recognition, and any other media files you choose to upload. All photos are stored securely and processed in accordance with this Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process transactions and manage your account
• To enable AI-powered photo filtering and face recognition features
• To create and manage photo galleries and collections
• To send you service-related communications
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To analyze usage patterns and improve user experience
• To comply with legal obligations and enforce our terms

4. AI-Powered Features

Our Service uses artificial intelligence and machine learning technologies to provide features such as face recognition and photo filtering. When you upload photos or use selfie-based search, we process facial recognition data to match photos with individuals. This processing is performed:

• On our secure servers with encryption
• In accordance with applicable data protection laws
• Without storing permanent biometric templates unless you explicitly consent

You can disable AI-powered features at any time through your account settings.

5. Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorize sharing
• Service providers: Third-party vendors who assist in operating our Service (cloud storage, payment processing, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Public galleries: Photos shared via public QR codes or links as you configure

6. Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for data transmission
• Encrypted storage for photos and sensitive data
• Secure authentication and access controls
• Regular security audits and updates
• Compliance with industry security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at contact-us@cam-shot.com

8. Data Retention

We retain your personal information and photos for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, subject to applicable legal requirements.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately. If we discover that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: